Lourdes Ashamalla has provided quality client service for more than 13 years. As the primary point of contact to all Network Alliance clients, she serves as the change management agent, provides training and assistance, develops and maintains strong knowledge of client’s environment and business processes that support it, develops processes and procedures and advises team members on how to interact with clients.
Previously, Lourdes was a third-level manager at a public accounting firm where she managed audit and attestation engagements for automotive and retail businesses and prepared and reviewed business and individual tax returns. Yet her real passion was in managing, coaching, counseling, and mentoring staff and seniors. She also spent a significant part of her career leading internship, externship, and new staff accountant training programs.
Lourdes earned a bachelor’s degree in business administration, with a focus in accounting from Stetson University, Deland, FL.
In 1996, Don Britton had the idea to make technology simple. Realizing that technology often made work more complicated and difficult for most people, he set out to prove that it didn’t have to be that way.
So, he and a core team set up shop and developed what evolved to eCAP, Network Alliance’s answer to a better way of providing technology solutions for small businesses. Network Alliance made it possible for small businesses to benefit from technology that is simple, reliable and affordable. Simply stated, worry-free technology.
Prior to founding Network Alliance, Don was the controller and director of operations for Mario Morino, where he managed accounting and operational services, as well as developed and implemented managerial applications for use throughout the Morino Group, the Morino Institute and its affiliated partners.
Don believes strongly in giving back to the community and donates his time to various nonprofit organizations and serves on the Fairfax County Chamber of Commerce Board of Directors and Executive Committee. He established and currently manages the Network Alliance Foundation Fund.
Ted Brown currently oversees Network Alliance’s production support and engineering groups, as well as the implementation group. His experience includes implementing technologies such as Citrix, VoIP, virtualization, remote desktop technologies and storage solutions. He also has extensive experience in system design, network security, web services, software interoperability, virtualization and IP technology.
Ted has worked in the IT industry for more than 10 years developing and implementing innovative solutions to satisfy the needs of Network Alliance’s distinguished and diverse client base, including privately-held finance and consulting companies, nonprofit organizations, and large government services firms. He began his career with Network Alliance as a support analyst after graduating with a bachelor’s degree in management science and information systems from Virginia Polytechnic Institute and State University.
Ben Martin has more than 20 years of business and information technology experience working with both large and small organizations. Currently, Ben directs IT support operations for Network Alliance.
Prior to joining the Network Alliance team, Ben served as vice president of customer care at Parature, a leading provider of cloud-based customer service and support software. He was the senior executive responsible for directing the preeminent technical support that Parature provides to its global client base and leading the development of new support offerings for clients and partners.
Before working with Parature, Ben was the director of investor services at Morino Institute Netpreneur Program, an organization dedicated to helping entrepreneurs in the Greater Washington, DC area grow their technology businesses. At Netpreneur, he worked with investors and entrepreneurs to identify early-stage funding opportunities within the Mid-Atlantic region.
Earlier in his career, Ben served as a technology analyst with the Advanced Technology Department of the American Chemical Society.
Ben earned an MBA in corporate finance and an MS in information systems from George Washington University in Washington, DC. He also holds a BS in corporate finance and a BA in philosophy from West Virginia University.
Gabe Battista’s long and distinguished business career in high technology areas such as software development and implementation, telecommunications and the Internet has spanned more than 40 years. During his tenure as chairman and chief executive officer of Talk America, the company successfully changed its strategy and repositioned itself as a successful CLEC providing local and long distance services to residential and small business customers. The company became profitable and enjoyed significant growth. In 2006, he led the effort to consider new strategic options for the company which resulted in the sale of Talk America to Cavalier Telephone, LLC, in December of 2006.
Previously, Gabe was chief executive officer of Network Solutions, Inc. which, under his leadership, became a public company on the NASDAQ in September 1997.
Gabe also held the top leadership positions in Cable & Wireless, Inc., National Telephone Services, US Sprint’s Eastern Group, General Electric Company and GTE (now a part of Verizon). He has also served as a board member for six publicly traded companies. Four of the companies started as second- or third-round-funded companies that ultimately went public successfully. He currently serves as on the boards of Sentrillion, Network Alliance, TEOCO and NeuLion, Inc.
Active in philanthropic efforts with a focus on promoting Italian culture and heritage, he serves as vice chairman of the American University of Rome and treasurer of the National Italian American Foundation and a member of the Advisory Board for Italian Studies at Clemson University. He is chairman of the Capitol College Board of Trustees and chair of the Advisory Board of the Center for International Business Education and Research (CIBER) at Temple University.
Gabe was named the 2004 Greater Washington Area Communications Entrepreneur of the Year by Ernst & Young. He received a BSEE from Villanova University, an MSEE from Drexel University and an MBA from Temple University. He is also a registered professional engineer in the state of Pennsylvania
Phil Carrai is president, technology & training solutions, of Kratos Defense and Security Solutions, Inc. Previously, he was the CEO of Ai Metrix, Inc., an innovator in network management software for government, telecommunication, and large-scale enterprise installations, before its acquisition by SYS Technologies, and then Kratos. He has 25 years experience in software, services and media businesses, holding executive management and board positions in public, private and early-stage companies. Phil has served as a board member for Ai Metrix, Internosis, Ztango, Network Alliance, and Alabanza, and has been an advisor to many emerging technology companies in the National Capital Region. He received his MBA from Carnegie Mellon University and undergraduate degrees in Information Systems and Accounting from Indiana University of Pennsylvania.
Mario Morino is co-founder and chairman of Venture Philanthropy Partners and chairman of the Morino Institute. His career spans more than 45 years as entrepreneur, technologist, and civic and business leader. He also has a long history of civic engagement and philanthropy in the National Capital Region and Northeast Ohio.
In the early 1970s, Mario co-founded and helped build the LEGENT Corporation, a software and services firm that became a market leader and one of the industry’s 10 largest firms by the early 1990s. He retired from the private sector in 1992. Since then, he has sought to “level the playing field” for children of low-income families focusing almost exclusively on economic, social, and educational issues.
Mario founded the Morino Institute in 1994 to stimulate innovation and entrepreneurship, advance a more effective philanthropy, close social divides, and understand the relationship and impact of the Internet on our society. In 2000, Mario co-founded Venture Philanthropy Partners as a philanthropic investment organization that concentrates investments of money, expertise, and contacts to improve the lives and boost the opportunities of children of low-income families in the National Capital Region.
In addition to his roles with Venture Philanthropy Partners and the Morino Institute, Mario serves as an advisor to General Atlantic, LLC; a member of the board of directors of The Cleveland Clinic Foundation and the advisory board of the Harvard Business School Social Enterprise Institute; an honorary trustee of The Brookings Institution; an Emeritus Trustee of Case Western Reserve University; and on the boards of the Lawrence School and Saint Joseph Academy. He is an advisor to Echoing Green, Within3, PEACE X PEACE, The Fuqua School of Business Center for the Advancement of Social Entrepreneurship (CASE) at Duke University, and the Partnership for Public Service. Mario also informally advises scores of organizations and individuals across a range of areas.
He lives in greater Cleveland with his wife and three children.
703.715.4960 Tech Support
Remember the early 2000s with desktop computers and dial-up internet connections? Back then, the...